Privacy Policy

Effective Date: December 31, 2009 Last Updated: December 31, 2020

Safin LLC, hereinafter referred to as “Safin,” “we,” “us,” or “our,” is committed to protecting the privacy and personal data of everyone who visits our website or uses our translation and language services. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have regarding your data.

This policy is issued in accordance with the Law of the Republic of Tajikistan No. 1537 “On Personal Data Protection” (August 3, 2018) and reflects internationally recognized data protection principles, including those established by the EU General Data Protection Regulation (GDPR), where applicable to our international clients.

1. Who We Are

Safin LLC is a professional language services provider registered in the Republic of Tajikistan.

Legal Name: Safin LLC
Address: 18 Shark St, Khujand 735700, Tajikistan
Email: [email protected]
Phone: +992 00 133 5949
Website: https://safin.tj

For all questions related to your personal data or this Privacy Policy, please contact us at [email protected].

2. Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our website or services. This includes:

Information you provide directly:

Full name
Email address
Phone number
Country of residence
Company or organization name (where applicable)
Details about your translation project, including source and target languages, deadlines, and subject matter
Documents and files you upload through our contact form for translation purposes
Any additional information you choose to share in messages, cover letters, or correspondence

Information collected automatically:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent on our site
Referring website
Language preference

Information for job applicants (Careers page):

All of the above, plus your CV/resume, professional qualifications, language pairs, areas of specialization, work history, and any other information you submit through our careers application form.

3. How We Use Your Information

We use your personal data only for legitimate purposes related to providing our services. Specifically, we use your information to:

Respond to your inquiries and provide quotes for translation services
Deliver the translation, interpretation, or localization services you request
Process and manage job applications submitted through our Careers page
Communicate with you about your project, including updates, revisions, and delivery
Maintain accurate records of our business transactions
Improve our website, services, and customer experience
Comply with legal obligations under Tajik law and other applicable jurisdictions
Prevent fraud, abuse, and unauthorized access to our systems

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds, in accordance with Tajikistan’s Law on Personal Data Protection and international standards:

Your consent — when you voluntarily submit information through our forms
Contract performance — to provide the services you have requested
Legitimate business interests — to operate, improve, and protect our business
Legal obligation — to comply with applicable laws and regulations

5. Confidentiality of Translation Materials

Safin LLC takes confidentiality extremely seriously. All documents and materials submitted to us for translation are treated as strictly confidential. Our linguists, editors, and project managers operate under non-disclosure obligations, and we apply technical and organizational measures to prevent unauthorized access, disclosure, or misuse of client materials.

We do not use client documents for any purpose other than completing the requested translation services. Upon project completion, materials are retained only for as long as necessary for quality assurance, revisions, and legal record-keeping, and are then securely deleted in accordance with our retention schedule.

6. How We Share Your Information

We share your personal information only when necessary, and only with parties bound by confidentiality obligations. Specifically:

Internal team members — translators, editors, proofreaders, and project managers assigned to your project, all of whom are bound by NDA agreements
Service providers — trusted third parties who help us operate our website, hosting, payment processing, and email services
Legal authorities — when required by law, court order, or to protect our legal rights
Business transfers — in the event of a merger, acquisition, or sale of assets, in which case we will notify you in advance

We do not share your information with advertisers, data brokers, or marketing companies.

7. International Data Transfers

Because we serve clients across multiple countries, your data may be transferred to and processed in jurisdictions outside Tajikistan. When this occurs, we ensure that appropriate safeguards are in place, including:

Obtaining your explicit consent where required
Working only with recipients in countries with adequate data protection standards
Applying contractual safeguards with third parties handling your data

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

Project-related data: retained for the duration of the project plus a reasonable period for revisions, quality assurance, and accounting purposes (typically up to 3 years)
Job application data: retained for up to 12 months unless you request earlier deletion
Website analytics data: retained for up to 14 months
Legal and financial records: retained as required by Tajik tax and commercial law

After these periods, your data is securely deleted or anonymized.

9. Your Rights

Under the Law of the Republic of Tajikistan on Personal Data Protection, and under international data protection standards where applicable, you have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal data, subject to legal retention requirements
Object to or restrict certain processing activities
Withdraw consent at any time, where processing is based on consent
Lodge a complaint with the Data Protection Authority of the Republic of Tajikistan or your local data protection regulator

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe, typically within 30 days.

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

Remember your language preference
Understand how visitors use our site
Improve site performance and functionality

You can control and delete cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of our website.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure HTTPS encryption for all website traffic
Access controls and authentication for internal systems
NDA agreements with all team members and contractors
Regular security reviews and updates
Secure file storage and backup procedures

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to acting promptly in the event of any data breach.

12. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a child without parental consent, we will delete it promptly.

13. Third-Party Links

Our website may contain links to third-party websites, including LinkedIn, WhatsApp, and Google Maps. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The “Last Updated” date at the top of this page indicates when the policy was last revised. Significant changes will be communicated through a prominent notice on our website.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Safin LLC 18 Shark St, Khujand 735700, Tajikistan Email: [email protected] Phone: +992 00 133 5949